At KHOOII Wellness, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

 

Information We Collect

We collect personal information that you voluntarily provide to us when you create an account, place an order, subscribe to our newsletter, or contact us. The types of personal information we may collect include:

- Contact Information: Name, email address, mailing address, and phone number.
- Account Information: Username, password, and order history.
- Payment Information: Credit card details and billing address (processed through a secure payment gateway).
- Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.

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How We Use Your Information
We use the personal information we collect for various purposes, including:

- Processing Transactions: To process and fulfill your orders, including sending confirmation emails and providing customer support.
- Communication: To send you updates, newsletters, promotional materials, and other information that may interest you.
- Improving Our Services: To analyze and improve our website, products, and services, and to better understand your preferences.
- Security: To protect the security of our website, prevent fraud, and ensure compliance with legal obligations.

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How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep your information confidential. These third parties may include:

- Service Providers: Companies that provide payment processing, shipping, email marketing, and analytics services.
- Legal Compliance: We may disclose your information if required by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

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Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small text files that are stored on your device when you visit our site. They help us remember your preferences, track site usage, and improve our services. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

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Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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Your Rights and Choices
You have the right to access, update, and delete your personal information at any time. You may also opt out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or account-related messages.

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Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

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Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the latest revision will be indicated at the bottom of the policy. We encourage you to review this page regularly to stay informed about how we are protecting your information.

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Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our Contact Us page. We are committed to addressing any issues you may have and ensuring that your privacy is respected.

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Last Updated: 25/08/2024

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.