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How can I contact KHOOII Wellness for further assistance?You can reach us through our “Contact Us” page, where you’ll find our email address and a contact form. We’re here to help with any questions or concerns you may have, and we aim to respond within 24-48 hours.
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What payment methods do you accept?We accept all major credit cards, PayPal, Yoco and Payfast will allow you to pay with card, or instant EFT. All transactions are processed securely, and your payment information is never stored.
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What is your return policy for supplements and other products?We offer a 30-day return policy on unopened and unused supplements and products. If you’re not satisfied with your purchase, please contact us within 30 days to initiate a return. Please note that digital products like e-books are non-refundable.
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What are the benefits of using your supplements, and how do I take them?Our supplements are hand picked to support various aspects of health, from hormone balance to detoxification. Each product comes with detailed instructions on how to take it for maximum benefits. They are designed to complement our wellness programs and support your journey to optimal health.
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How do I get started with your wellness programs?To get started, simply browse our wellness programs section here and select the program that aligns with your health goals. You can sign up directly on our website or book a consultation with a holistic nutritionist to discuss your needs and receive personalized guidance.
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What is the difference between your recipe e-books, guidebooks, and meal plan books?Our recipe e-books focus on providing delicious, health-focused recipes. Guidebooks offer in-depth knowledge on specific health topics, complete with educational chapters and protocols. Meal plan books include structured meal plans and shopping lists to help you easily implement dietary changes.
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Who can benefit from KHOOII's services?Anyone passionate about holistic living and seeking balance in mind, body, and spirit can benefit from KHOOII's services. Our offerings cater to individuals of all ages and fitness levels.
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How do I access KHOOII's online fitness classes?Upon purchasing a subscription or class package, you will receive access to our online platform, where you can stream live and on-demand fitness classes from the comfort of your home.
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Do you offer support for beginners?Absolutely! KHOOII welcomes individuals of all experience levels, including beginners. Our instructors and practitioners are dedicated to providing guidance and support tailored to your needs and abilities.
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What is KHOOII Wellness, and what products/services do you offer?KHOOII Wellness is a holistic wellness brand dedicated to supporting your health and well-being through natural and integrative approaches. We offer a range of products and services, including wellness programs, nutritional consultations, supplements, e-books, meal plans, and online fitness and meditation classes.
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What is included in your parasite cleanse protocol?Our parasite cleanse protocol includes a comprehensive guidebook, a 10-day meal plan, a selection of potent herbal supplements, and access to online support. The cleanse targets parasites, heavy metals, candida, and fungal infections, promoting detoxification and overall well-being.
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How do I know which program or product is right for me?If you are not sure where to start the we recommend starting with a consultation with one of our holistic nutritionists to receive personalized advice on which program or product is best suited to your needs. You can also explore our website and read through our detailed product and program descriptions.
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How long does shipping take, and do you ship internationally?Shipping times vary depending on your location. Typically, domestic orders take 3-7 business days, while international orders may take 10-15 business days. Yes, we do ship internationally! Shipping costs will be calculated at checkout based on your location.
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What types of online fitness classes does KHOOII offerKHOOII offers a variety of online fitness classes, including Pilates, Yoga, Aerial Yoga, Functional Fitness, and Barre. Our classes are designed to improve strength, flexibility, and overall well-being.
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How do I access your free online classes and guided meditations?You can access our free online classes and guided meditations directly through our website. Simply navigate to the “Free Online Classes” page, where you’ll find a variety of fitness classes and meditations available for streaming at your convenience.
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How do I schedule a nutritional consultation?To schedule a nutritional consultation, simply visit our website's booking a service page and book an appointment with one of our experienced practitioners. Consultations can be conducted online within 60 minutes.
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What is cycle syncing, and how can it benefit me?Cycle syncing is a method of aligning your diet, exercise, and lifestyle habits with the different phases of your menstrual cycle. This approach can help you optimize your energy, mood, and overall health by supporting your body’s natural hormonal fluctuations. You can find more info in our e-book;
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How do I book a consultation with a holistic nutritionist?Booking a consultation is easy! Visit our “Services” page and select a time that works for you. You can book and pay for your consultation online, and we’ll send you all the details you need to prepare.
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How do I sign up for your newsletters or updates?You can sign up for our newsletters and updates by entering your email in the subscription box at the bottom of our website. You’ll receive the latest news, special offers, and wellness tips straight to your inbox.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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